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[ Shri. L. P. Raval College ]

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Diploma in Hotel Operations

MSBSVET | Skill-Based Diploma Programme

A practical, industry-oriented diploma designed to build core hospitality skills.
Focused on hotel operations, customer service, and catering management.

Why Choose Diploma in Hotel Operations?

Develop hands-on hospitality skills with industry-relevant training.
Designed for direct employment in hotels, resorts, and catering services.

Industry-Oriented Curriculum

Comprehensive training in front office, food & beverage service, and housekeeping operations.

Practical Skill Development

Hands-on exposure through workshops, simulations, and operational training.

Customer Service Excellence

Professional communication, guest handling, and service etiquette.

Recognised Certification

Diploma awarded under Maharashtra State Board of Skill Development (MSBSVET).

Core Subject Areas

Foundational and practical subjects designed to build hospitality expertise.

Introduction to Hotel Industry

Overview of hospitality sectors, hotel departments, and service standards.

Food Production

Basics of cooking techniques, kitchen operations, and food presentation.

Food & Beverage Service

Restaurant service styles, menu knowledge, and guest interaction.

Front Office Operations

Guest reception, reservations, billing, and communication skills.

Housekeeping Operations

Room maintenance, hygiene standards, and inventory control.

Hygiene, Safety & Sanitation

Food safety regulations, personal hygiene, and workplace safety.

Programme Structure

Duration: 2 Years
Structured learning combining theory, practical training, and skill assessments as per MSBSVET norms.

Year I

Year 1 – Hospitality Foundations

Introduction to hotel operations, basic food production, service skills, and customer handling fundamentals.

Year II

Applied Hotel Operations

Advanced operational training, service excellence, supervisory skills, and industry exposure through practical modules.

Practical Learning Experience

Skill-based training focused on real-world hospitality operations.

Hands-On Kitchen Training

Practical cooking sessions covering basic cuisines, hygiene, and food presentation.

Restaurant & Service Simulations

Live service practice including table setup, guest service, and order handling.

Housekeeping Demonstrations

Training in room preparation, cleanliness standards, and maintenance procedures.

Industry Exposure

Visits to hotels, restaurants, and catering units for real operational understanding.

Professional Pathways

The diploma prepares students for immediate entry-level roles in the hospitality industry.

Courses

  • Hotel Operations Assistant
  • Front Office Executive
  • Food & Beverage Service Associate
  • Housekeeping Supervisor (Trainee)
  • Catering Service Executive

Career Opportunities

Graduates can build careers across hotels, resorts, restaurants, and catering services.

Hotel Operations Assistant

Support roles in daily hotel operations and guest services

Front Office Executive

Guest reception, reservations, billing, and coordination

Kitchen Assistant

Food preparation, kitchen support, and hygiene practices

Food & Beverage Service Associate

Restaurant service, order handling, and guest interaction

Housekeeping Executive

Room maintenance, cleanliness, and service standards

Catering & Event Assistant

Catering operations and hospitality event support

Eligibility Criteria

Eligibility Criteria

Academic Qualification

Minimum qualification: Passed Class 10 (SSC) or equivalent

Basics Need

Basic communication skills preferred

No Experience

No prior hospitality experience required<< /p>

Start Your Career in the Hospitality Industry

Diploma in Hotel Operations – A 2-year skill-based programme under MSBSVET, designed for practical learning and employability.